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The Ohio State University  •  College of Education and Human Ecology

Center on Education and Training for Employment

Program, Personnel, and Process Evaluation

This category of services answers questions pertaining to program, personnel, and process effectiveness through a combination of multiple research methods, both quantitative and qualitative. We study processes and outcomes via methods that include needs assessment, surveys, site visits, focus groups, content analysis, and archival data analysis.

Continual evaluation is essential to maintaining effective initiatives in any sector of the workforce development system and to adjusting policies to keep pace with labor market changes. CETE provides customized program evaluation services to produce credible information that yields positive results.

CETE staff assist program personnel in clarifying program goals and in identifying appropriate measures for determining program achievement. Appropriate quantitative and qualitative approaches are selected to address evaluation questions—both formative and summative.

An example of this service is the Adult Basic Literacy Education (ABLE) Evaluation Design Project. As a part of the ABLE project, CETE staff develop and conduct evaluation methods to monitor the effectiveness of local program, resource center, literacy coalition, and state level services for Adult Education. This evaluation information feeds into the policy decision-making process for the Ohio Department of Education (ODE) ABLE system. The information is used by administrators and ODE consultants in accountability and program improvement decisions.

For more information, contact:
Robert A. Mahlman
Interim Director, CETE
Phone: 614-292-9072
Email: mahlman.1@osu.edu